Shipping & Returns
We want you to love your purchase. Here's everything you need to know about getting your order and our hassle-free return policy.
Shipping Options
Standard Shipping
5-7 Business Days
Free on orders over $50
Reliable delivery with tracking included.
Express Shipping
2-3 Business Days
$12.00
Faster delivery for when you can't wait.
International
7-14 Business Days
Calculated at checkout
We ship to over 50 countries worldwide.
30-Day Return Policy
Not completely satisfied? No problem. We offer a 30-day return policy on all unopened products. Your satisfaction is our priority.
Free Returns
We provide prepaid return labels for domestic orders.
Satisfaction Guarantee
If you're not happy, we'll make it right.
Initiate Return
Log into your account or contact our support team to start your return within 30 days of delivery.
Pack Your Items
Place items in their original packaging if possible. Include all accessories and documentation.
Ship It Back
Use the prepaid shipping label we provide. Drop off at any authorized shipping location.
Receive Refund
Once we receive and inspect your return, your refund will be processed within 5-7 business days.
FAQ
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also track your order by logging into your account.
Can I change my shipping address?
You can update your shipping address within 1 hour of placing your order. After that, please contact our support team for assistance.
What if my order arrives damaged?
We're sorry to hear that! Please contact us within 48 hours of delivery with photos of the damage, and we'll send a replacement right away.
Do you offer gift wrapping?
Yes! Select the gift wrapping option at checkout for an additional $5. Your order will arrive beautifully wrapped with a personalized note.